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IDeal -Idaho Education Savings Program Policies

Privacy Policy

Confidential Information

Idaho law requires that personal information including the social security numbers, addresses and telephone numbers of an Account Owner or Beneficiary in IDeal be confidential. We recognize our obligation to keep information about you secure and confidential.

Collecting and Using Information

Through your participation in IDeal, we collect various types of confidential information you provide in your Enrollment Form, such as your name and the name of your Beneficiary, Social Security numbers, addresses, and demographic information. We also collect confidential information relating to your transactions in the Plan, such as Account balances, contributions, distributions, and investments. We do not sell information about current or former Account Owners, Beneficiaries and/or Custodians to any third parties, and we do not disclose it to third parties unless necessary to process a transaction, service an Account, as otherwise permitted or required by law, or with your consent. We may, however, share that information with companies that perform administrative or marketing services for us or with a research firm we have hired. When we enter into such a relationship, our contracts restrict the companies’ use of your confidential IDeal information, prohibiting them from sharing or using it for any purposes other than those for which they were hired.

Protection of Information

We maintain physical, electronic, and procedural safeguards to protect the information about you that we collect or use. These include restricting access to those individuals who have a need to know the information, such as to those who service your Account, resolve problems, or inform you of additional products or services where appropriate.

Security Policy

Security and privacy are vitally important to IDeal - Idaho Education Savings Program. We protect your account data and personal information by:

  • Using data and password encryption technology.
  • Maintaining firewalls and monitoring systems.
  • Monitoring for intrusion attempts 24 hours a day, 7 days a week.
  • Using leading security firms to conduct security audits and inspections.

How else does IDeal protect my security?

The security of your personal information, account transactions, and savings is a priority at IDeal. Using Secure Sockets Layer (SSL) protocol, we automatically encrypt your sensitive information as it is transmitted from your computer to ours. Once your information reaches us, it resides on servers that are configured for maximum security and are continuously monitored for unauthorized changes. Our security architecture and security procedures are audited and inspected by industry leaders specializing in security processes and technologies.

How can I help protect my security?

  • Use caution when choosing your user name and password. Choose a unique and secure password that will be difficult for others to guess. Do not use obvious or easily accessed data such as your name, initials, Social Security number, mother's maiden name, phone number, address, family birthdays, family names, pet names, or any combination of these.
    IDeal will never contact you to solicit your user name or password. Do not reveal them to anyone.
  • Close your browser when finished. After you have finished your session on the IDeal website, log off and close your browser to get rid of information that may have been temporarily stored on your computer during your session.

Social Media Policy

Comment Policy For All Social Media Channels

The Idaho Education Savings Program Board (Board) is happy to provide an educational discussion on social media outlets for our Account Owners and other followers. Comments posted by our followers are their own opinions, and do not reflect the official views of the Board or the State of Idaho.

The Board wants to hear from you, but comments should be courteous. We reserve the right to delete inappropriate comments including those considered to be obscene, indecent, or profane; threats or defamatory statements; hate speech directed at race, color, gender, sexual orientation, national origin, ethnicity, age, religion, or disability; testimonials or promotion or endorsement of services or products. Comments that are inaccurate or misleading will be removed. Flagrant or repeat violators will be reported. The Idaho College Savings Board may prevent flagrant or repeat violators from commenting or remove their comments from the site.

To avoid violating our policy, remember the following when posting your comments:

  • Do not insult one another or the subjects of our posts. Please keep your comments civil.
  • Do not use profanity, vulgarity, or hate speech.
  • Do not attack other users. Focus your comments on issues, not individuals.
  • Do not use all capital letters since that appears as yelling and isn't appreciated by others.
  • Stay on topic. Only post comments relevant to the item posted.
  • Do not repeat the same comment.
  • All advertising will be removed.
  • Do not provide any personal information other than your name. Do not provide details about your IDeal account or portfolio. This is a public website, and should be viewed with that in mind.
  • Do not request transactions, ask questions about your investments, or raise customer-service issues. Instead, contact IDeal directly at 1-866-433-2533 or clientservice@idsaves.org.
  • No testimonials. Industry regulations prevent us from posting stories about how well (or poorly) people have done by investing with IDeal, any other 529 plan, Vanguard, or any other investment company.
  • No advice. Industry regulations prevent us from posting specific investment guidance. Suggestions on how to save money are OK, but stock tips or specific mutual fund recommendations are not.
  • Posting pictures. Only upload photos to which you own all intellectual property rights or third party materials with the owner's permission. Do not upload any photos of third parties without their consent.

Idaho Public Records Law

The Board complies with the Idaho Public Records Laws and records maintenance policies. All posts, whether maintained on Facebook or in the records of the Board may be open to public inspection and copying.

Disclaimer

All social media platforms are owned by third parties unaffiliated with IDeal. You use any third-party sites and materials at your own risk. IDeal is not responsible for and does not endorse any content, advertising, products, advice, opinions, recommendations, terms of use or privacy policies, or other materials on or available from third parties, such as, but not limited to Facebook, LinkedIn, Google +, YouTube and Twitter. Any opinions expressed by fans or followers are those of the persons submitting the comments or posts and don't represent the views of IDeal or its management. IDeal's use of the "like" function pertains only to the comment or post we "like". It is not endorsement of the individual or organization who posted the content. IDeal reserves the right to report and or block any commenter who posts content, or whose social media page contains content, that is deemed inappropriate or offensive as noted by the site's guidelines.

We may also block any commenter whose posts constitute testimonials, advice, recommendations, or advertisement for securities products or services, or any commenter who posts content, or whose page contains content, that is promotional in nature.

Social Media Policy 6/17/14